Privacy Policy

Tropic Pop is provided by Schatz and Schatz, United Kingdom. Schatz and Schatz is responsible for the personal information it handles as described below. For privacy questions or requests, contact us through our contact page.

Tropic Pop does not require an account. Your unlocked levels, current level, best progress and sound preference are stored locally on your device. The game does not upload this progress to a developer-operated server. Clearing the app's storage or uninstalling it removes this locally stored progress. The game does not request access to your contacts, photos, microphone, camera or precise device location.

The Android app uses Google AdMob to display optional rewarded ads and occasional interstitial ads between levels. Google Mobile Ads and Google's User Messaging Platform may process device and advertising identifiers, IP address (which can indicate approximate location), app and ad interactions, diagnostic and performance information, and privacy choices. This information is used for ad delivery and measurement, related analytics, security and fraud prevention, and managing consent. Processing depends on device settings, consent, region and the advertising configuration.

Where required, a privacy message asks for your choices before advertising processing that requires consent. You can revisit available choices through Pause > Privacy & ads > Ad choices. Withdrawing consent does not affect processing that was lawful before withdrawal. Declining personalised advertising does not necessarily prevent all ads or all processing: limited or non-personalised ads may still involve data processing where permitted. Core gameplay works without an internet connection.

Google receives advertising-related information directly through its services. See Google's Privacy Policy (https://policies.google.com/privacy) and its explanation of partner-site and app data use (https://policies.google.com/technologies/partner-sites). Advertising partners shown in the consent message may also process information in accordance with the choices and disclosures presented there. We do not operate a separate gameplay analytics service in this version.

If you contact us, we receive your email address and the content and attachments you choose to send. We use this information to respond, troubleshoot issues and handle privacy requests. Please do not send passwords, payment details or unnecessary sensitive information. Our email provider processes these messages to deliver and store correspondence.

Where UK or European data protection law applies, we rely on consent for processing that requires it, including relevant advertising identifiers and personalised advertising. We rely on legitimate interests to respond to enquiries, maintain security and prevent abuse where appropriate, and on legal obligations when a law requires processing. These interests do not override your rights. Google's applicable legal bases and choices are described in its notices and the consent interface.

Information may be processed by Google and its disclosed advertising partners, by service providers handling support correspondence, and by authorities where legally required. Providers may process information outside your country, including outside the United Kingdom or European Economic Area. Applicable safeguards may include adequacy decisions or approved contractual safeguards. Contact us for information about transfers relating to support correspondence; Google's notices describe its international processing and safeguards.

Local progress remains on your device until the app's storage is cleared or the app is removed. We retain support correspondence only as long as reasonably needed to resolve and follow up on the matter, address disputes or meet legal requirements, and then delete it. Google's retention periods are governed by its applicable policies and settings; we do not control all information held independently by Google. We use reasonable measures to protect information, but no storage or transmission method is completely secure.

You can clear local game data through Android settings and manage advertising-related choices through the app's available consent controls and Android privacy settings. Depending on your location, you may have rights to access, correct, erase or restrict information, object to processing, request portability and withdraw consent. Contact us through our contact page to exercise rights concerning information we hold. We may need proportionate information to verify your request. We cannot retrieve game progress that exists only on your device or directly delete all information held independently by Google.

You may complain to your local data protection authority. In the United Kingdom, this is the Information Commissioner's Office: https://ico.org.uk/make-a-complaint/.

Tropic Pop is intended for teenagers and adults and is not directed to children under 13. We do not knowingly request personal information from children under 13. If you believe a child has provided personal information to us, contact us so we can investigate and take appropriate action. Age-related advertising and store settings must reflect the audience and applicable requirements in each region.

We may update this policy when the game or its data practices change. The current version and revision date will be available with the app's privacy information. Where required, we will provide additional notice or request new consent.